Office Pal Service(coming soon):

Our hosted services deliver business application services over the telecom network, intranet and Internet to your business. These services enable your business to consolidate and outsource much of your IT needs for a predictable recurring fee. By using our services you could not only have an office PBX, Call Center and other business applications with minimal costs, but also share a global telecommunication network that connects all your branch offices together.

  • No equipment investment and circuit leasing.
  • Pay as you go with our professional managed services running on telephony server clouds
  • Integrate with any SIP enabled equipments or devices to further expand your existing communication capability
What is OfficePal?
OfficePal Web Service offers a set of browser-based tool kits for your sale force and/or support agents. It consists of client application and agent application written in Flash. There is no need for installation either on client side or on agent side.
Agent side Flash application:  
Functions:  
  • No installation or downloading
  • One-to-multiple chats with your website visitors in real-time
  • Displays your web visitor position and status
  • Save chat histories and voice recording
  • Talk to your visitors over Internet
  • Call any phone numbers internationally
  • Define often used messages to save your typing.
  • Optionally integrate with your Customer Relationship Management (CRM) software to streamline your business operation.
  • Subscribe online and 'pay-as-you-go'
 
Client side Flash application:
Functions:
  • No installation or downloading
  • Embeddable into your web site by generated html codes
  • One click to connect to agent for voice conversation
  • Automatically assign chat session to an agent by last-agent-connected or least-busy-agent.
  • One click to open a voice session to the same agent in chat or wait in queue if the agent is busy
  • Capability to transfer both chat and voice sessions together to another agent.
  • Optionally save chat history and record voice conversation for future retrieval.