| Hosted Office IP PBX or Contact Center Service: |
Our hosted services deliver business applications to your business over the telecom network, intranet and Internet. These services enable your business to consolidate and outsource much of your IT needs for a predictable recurring fee. By using our services you not only have an office PBX, Call Center and other business applications with minimal costs, but also share a global telecommunication network that connects all your branch offices together.
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- No equipment investment or circuit leasing.
- Pay-as-you-go to enjoy our professional managed services hosted on our telephony servers in the “Cloud”
- Integrate with a variety of SIP enabled devices to further expand your existing communication capability to mix and match our services with your existing infrastructure
- 99.99% up time
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| What is hosted Office PBX/Contact Center? |
| With our hosted IP PBX/Contact Center service, you can inter-connect your remote offices together and get local numbers from USA, Canada, China and other major cities in the world. One system can serve your needs anywhere in the world. Remote Offices, work at home employees, mobile workers… the possibilities are endless. Best of all, you manage and customize your service remotely to meet your special requirements. Sign up now and discover for yourself! |
| Basic features: |
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- Self-configurable Daytime, Night, Holiday IVR menus
- ACD (auto call distribution) queues
- Multiple extensions with 4 digit direct dialing
- Separate voicemails for admin and each extension
- On-hold music, call transfer, park, forwarding and etc.
- Web portals for admin and extensions with reports/stats
- Unlimited free calls from extension to extension, and lowest international rates for each extension
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Optional features:
- Call recording for ACD queues and/or extensions
- Call monitoring, spying or whispering to agents
- Integrate with CRM or any web based office software
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