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NEWS November 25, 2012 Indosoft Announces Partnership with Vidanetwork to Offer Cloud and Managed Services Multi-Channel Contact Centers January 31, 2012 Vidanetwork Technologies, Inc. Receives 2011 INTERNET TELEPHONY Product of the Year Award September 6, 2011 PR Newswire news: Vidanetwork Technologies, Inc. Completes Certification of Grandstream Networks HD IP Phones & Video Phones August 13, 2011 Vidanetwork Technologies, Inc Adds Video Calling To Their VOffice Pro IP-PBX and VCloud ITSP Platform May 1, 2011 Vidanetwork Technologies, Inc. Welcomes Telecom Veteran John Munshour to the Vidanetwork Team March 15, 2011 Karib Cable selects the Vidanetwork Technologies, Inc. VCloud platform to offer Hosted VOIP services throughout the Caribbean
Indosoft Announces Partnership with Vidanetwork to Offer Cloud and Managed Services Multi-Channel Contact CentersPR Newswire news: Vidanetwork will offer hosted Cloud contact center solutions using Q-Suite, the industry leading multi-tenant contact center software for Asterisk Telephony. This is an addition to Vidanetwork’s rich voice and telecom services portfolio.Fredericton, NB (PRWEB) November 22, 2012 Indosoft Inc., developers of Q-Suite, the industry leading call center ACD for Asterisk, has entered into a partnership arrangement where Vidanetwork Technologies, Inc. will offer Cloud based managed multi-channel, multi-tenant services using Q-Suite, targeting full service inbound and outbound contact centers. This partnership takes advantage of the synergy between two organizations that recognize the advantages of providing contact center technology for Asterisk. The flexible architecture of Q-Suite will allow Vidanetwork to offer distributed Cloud centric managed contact center services that can fulfill the most demanding requirements of modern call center operations. With its scalable and feature-rich high availability call center solution, Q-Suite is a unique, powerful and cost effective ACD for Asterisk. Q-Suite 5.7 allows managed and hosted service providers to offer advanced call center ACD, Queue Management, Dialer, Real-time Wallboards, Historical reporting and integration to Workforce management software, all available out-of-the-box. Web services for integration, ability to theme the look and feel, Visual Call-flow and Dialplan builder and built-in Script Builder make it a complete call center software for Asterisk. “We are excited to offer Managed services using Q-Suite 5.7,” said John Munshour, VP of Business Development at Vidanetwork. “Managed contact center service is a rapidly growing segment. The combination of Q-Suite and Asterisk provides a powerful and cost-effective contact center platform. In Q-Suite, we have a complete contact center solution with powerful ACD and Dialer functionalities. We are impressed with its inbuilt tools like the sophisticated Call Flow Builder, Script Builder for Agent Customer interactions, and its extensive CTI library using .NET and XML API.” About Vidanetwork Technologies, Inc. About Indosoft Inc.
Vidanetwork Technologies, Inc. Receives 2011 INTERNET TELEPHONY Product of the Year Award
The VCloud Platform is designed for service providers offering services such as calling cards, international dialing, Video Calling, single line service, cloud based IP-PBXs or call centers and CRM that require extensive billing capabilities, multi-tenant partitioning and scalability. “I am proud of the work our team has done to deliver a complete package. Our additions of Video Calling and VCRM over the past few months have made our offering one of the best in the market today,” stated Larry Kong, President, Vidanetwork Technologies, Inc. “Everyone’s hard work and dedication is now paying off as evidenced by this award. We are pleased to be delivering the technology to help make everyone’s business a success!” About INTERNET TELEPHONY magazine About TMC Vidanetwork Technologies, Inc. Contact: TMC Contact: Vidanetwork Technologies, Inc. Completes Certification of Grandstream Networks HD IP Phones & Video Phones September 6, 2011 Dayton, NJ and Brookline, MA (September 6, 2011) – PR Newswire news: Vidanetwork, Technologies, Inc., a leading provider of host and premise based VoIP application software, and Grandstream Networks, the leading manufacturer of IP voice/video telephony and video surveillance solutions, jointly announce today the interoperability and certification of Vidanetwork’s Global Office and VOffice Pro platforms with Grandstream’s GXP21xx/14xx series enterprise HD IP Phones and the GXV31xx next-generation IP Video and Multimedia Phones. Vidanetwork’s platform provides a comprehensive range of VoIP and video-over-IP applications, including hosted and premise IP-PBX, business trunking and residential broadband services fully integrated into a single VoIP application platform. Vidanetwork delivers these applications with the reliability, redundancy and scalability required to deliver enterprise-class service. “Completing certification between Vidanetwork’s platforms and Grandstream’s SIP based HD voice and video phones enables us to deliver a new choice in the VoIP solutions market,” said Larry Kong, President of Vidanetwork. “Service providers are looking to offer their customers both high-performance and cost-effective VoIP solutions that are easy to manage and easy to deploy. Grandstream’s products and our platforms deliver affordable, quality VoIP solutions designed to dramatically drive down telephony costs across organizations of all sizes.” Grandstream’s phones support a broad range of audio codecs, advanced telephony features and dual 10M/100M network ports. In addition, the entire GXP21xx/14xx line offers superior audio quality, LED line indicators, multiple programmable keys, visual message indicator, full duplex hands-free speakerphone with acoustic echo cancellation, integrated POE, intuitive user interfaces, large back-lit graphical LCD displays with support for multiple languages, security and privacy protection, multi-party conferencing, and screen content customization using XML. The Skype-certified GXV3140 supports SIP and H.264/H.263+ standard, and combines sleek design and technology features with excellent picture quality and superior audio. And the GXV3175 is a H.264 IP video phone featuring a 7” adjustable LCD touch screen that supports real-time high-quality video at bandwidths as low as 64kbps and up to 1Mbps. The phone allows nearly all viewing angles via its screen and VGA resolution camera, enabling high-quality videoconferencing. “The combination of Vidanetwork’s VoIP applications platform and Grandstream’s HD IP phones and video phones creates an attractive opportunity for service providers to deploy high quality and cost-effective voice/video-over-IP solutions to SMBs and enterprise customers,” said David Li, CEO of Grandstream Networks. “We believe this combined solution offers a unique best-value package in the hosted and premise based IP-PBX market.” More details: http://www.tmcnet.com/channels/ip-multimedia-phone/articles/224845-grandstream-announces-new-partnerships-projects.htm About Vidanetwork technologies, Inc. Vidanetwork provides VoIP application software that enables the delivery of hosted telephony and multimedia services as well as a complete line of IP-PBX and premise based call center solutions. Its flagship technology enables service providers and resellers to deliver next-generation voice and multimedia applications with advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. Vidanetwork’s family of software products delivers the scale, open architecture and reliability that companies demand. Vidanetwork provides VoIP applications to organizations in China, the Caribbean, UK, and the Americas. For additional information, go to www.vidanetwork.net. About Grandstream Networks Founded in 2002, Grandstream Networks is the leading manufacturer of IP voice/video telephony and video surveillance solutions. Grandstream serves the small-to-medium business and consumer markets with innovative products that lower communication costs, increase security protection, and enhance productivity. Our open standard SIP-based products offer broad interoperability in the industry, unrivaled features, flexibility, and price-performance competitiveness. Visit www.grandstream.com for more information. Contact: Vidanetwork Technologies, Inc Adds Video Calling To Their VOffice Pro IP-PBX and VCloud ITSP Platform August 13, 2011 Dayton, NJ(August 13, 2011) – Vidanetwork announced today, the availability of Video calling on the VOffice Pro IP-PBX and VCloud ITSP platform. Additionally, they will be rolling the capability out on their VoicePal and Global Office Hosted services in the next 30 days. “Along with implementing the Video calling capability on our platform, we have been testing various devices to insure our users continue to experience the high quality connections they experience with all our VOIP/SIP offerings,” said Larry Kong, President of Vidanetwork. “We will be making announcements shortly on several devices that we have found to be high quality and cost efficient in keeping with our mission of delivering solutions that every business and consumer can afford.” The rapid adoption of VOIP and SIP services over the past years has lead to explosive adoption of Video calling in the consumer market and the high-end Enterprise settings. Now with the addition of Video to IP Calling platforms such as those offered by Vidanetwork small and medium businesses can enjoy the same functionality at a fraction of the cost. About Vidanetwork technologies, Inc. Vidanetwork provides VoIP application software that enables the delivery of hosted telephony and multimedia services as well as a complete line of IP-PBX and premise based call center solutions. Its flagship technology enables service providers and resellers to deliver next-generation voice and multimedia applications with advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. Vidanetwork’s family of software products delivers the scale, open architecture and reliability that companies demand. Vidanetwork provides VoIP applications to organizations in China, the Caribbean, UK, and the Americas. Contact: Vidanetwork Technologies, Inc. launches VoicePal - delivering FREE calling Among VoicePal Subscribers Anywhere in the World July 9, 2011 Dayton, NJ (July 9, 2011) Vidanetwork Technologies, Inc. a leading supplier of VOIP products and Services announced today the general availability of VoicePal a VOIP calling service allowing subscribers to call other VoicePal subscribers for free and call any destination around the world for pennies a minute. Sign-up is free and there are no minimum monthly charges. Subscribers can open accounts and add dollars to call anywhere anytime. Users can register any SIP device to the account including, PC softphone, SIP Hardphones such as Grandstream’s award winning product line, SIP dialers for iPhones and Vidanetwork’s own VoicePal for Android.(Now available on the Android market) VoicePal subscribers have the option to add a telephone number to their account so non-VoicePal users can reach them, and they can request a call in number to make calls from any phone at reduced rates. Learn more and sign-up today: It’s FREE! http://www.vidanetwork.net/Hosted/serviceVoicePal.php About Vidanetwork technologies, Inc. Vidanetwork provides VoIP application software that enables the delivery of hosted telephony and multimedia services as well as a complete line of IP-PBX and premise based call center solutions. Its flagship technology enables service providers and resellers to deliver next-generation voice and multimedia applications with advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. Vidanetwork’s family of software products delivers the scale, open architecture and reliability that companies demand. Vidanetwork provides VoIP applications to organizations in China, the Caribbean, UK, and the Americas. Contact: Vidanetwork Technologies, Inc. Welcomes Telecom Veteran John Munshour to the Vidanetwork Team May 1, 2011 Dayton, NJ (May 1, 2011) - John Munshour has joined Vidanetwork as Vice President – Business Development. In this role he will over see their direct sales efforts and spearhead the launch of a Reseller Program throughout the Americas. Over the past six months John has worked with Vidanetwork in a strategic advisory capacity allowing Larry Kong - President to focus on technical developments to insure Vidanetwork’s products and services are solid as Vidanetwork continues to expand its offerings. “Based on his past experiences and my personal experience working with John over the past six months, I am confident he will add great value to our company in many areas.” said, Larry Kong President, Vidanetwork For the last 30 years, John has worked with corporations such as AT&T, USWest, Nortel, Perimeter Technology and Looksoftware, Inc. as an innovator in the use of telephone and internet technology to enhance the growth and profit potential of service and technology companies. Additionally, he has advised small business owners on strategic and tactical initiatives to move their organizations to the next level. John brings 10 years of Executive Management experience and over 25 years of sales/service experience to the organization. He has started several businesses as well as managed a business from acquisition through sale. About Vidanetwork technologies, Inc. Vidanetwork provides VoIP application software that enables the delivery of hosted telephony and multimedia services as well as a complete line of IP-PBX and premise based call center solutions. Its flagship technology enables service providers and resellers to deliver next-generation voice and multimedia applications with advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. Vidanetwork’s family of software products delivers the scale, open architecture and reliability that companies demand. Vidanetwork provides VoIP applications to organizations in China, the Caribbean, UK, and the Americas. Contact: Karib Cable selects the Vidanetwork Technologies, Inc. VCloud platform to offer Hosted VOIP services throughout the Caribbean March 15, 2011 Dayton, NJ and Castries, St. Lucia (March 15, 2011) – Karib Cable today began their first implementation of Hosted IP-PBX service utilizing Vidanetwork’s VCloud Service Provider Platform. After utilizing Vidanetwork’s VOffice Pro Edition IP-PBX for their internal operations, KaribCable has now consolidated 3 separate IP-PBXes onto one VCloud platform to handle their internal communications requirements. Additionally, because of the robust partitioning and extensive billing capabilities offered on the VCloud platform, Karib Cable is now offering those services to their customer base. Allowing them to provide cost effective, state of the art Telephony and Video services everywhere Broadband Service is available across the Carribean. “Because of Vidanetwork’s open platform and customer support we can now offer product’s and services customized to our end-users needs no matter their size. Criteria that are key in our selection of Vidanetwork and their products,” said Dale Pompey, ISP Manager at Karib Cable. “Karib Cable’s first external customer to subscribe to the service is in the Hospitality industry, requiring us to deliver some customization,” said, Larry Kong, President of Vidanetwork “We met their requirements in a cost effective and timely fashion. We look forward to helping Karib Cable provide the unique offerings necessary to meet their market needs.” ABOUT VIDANETWORK TECHNOLOGIES, INC. Vidanetwork provides VoIP application software that enables the delivery of hosted telephony and multimedia services as well as a complete line of IP-PBX and premise based call center solutions. Its flagship technology enables service providers and resellers to deliver next-generation voice and multimedia applications with advanced features that enable them to increase revenue, enhance competitive differentiation and elevate customer satisfaction. Vidanetwork’s family of software products delivers the scale, open architecture and reliability that companies demand. Vidanetwork provides VoIP applications to organizations in China, the Caribbean, UK, and the Americas. www.vidanetwork.net ABOUT KARIB CABLE Karib Cable/Kelcom has established itself as one of the largest telecommunication companies in the Caribbean region. Its policies of reinvestment of shareholders' funds, stringent cost control and sound cash management, has enabled the company to take advantage of potential opportunities in the market place and provided consistent growth throughout its history. www.karibcable.com Contact: |
