| Feature comparison |
| Features |
VOffice
Pro
|
VCenter |
VCloud Platform |
|
| Recommended Hardware |
Dell compatible PC |
Dell servers |
Dell blade servers |
| Platform Requirements |
Linux, Apache, Mysql, and PHP |
Linux, Apache, Mysql, and PHP |
Linux, Apache, Mysql, PHP and Java |
| Recommended Applications |
Office phone system with < 500 employees |
Call centers with < 500 seats |
Service providers |
| Protocols |
SIP, PSTN PRI |
SIP, PSTN PRI |
SIP, PSTN PRI, SS7 |
| Business Telephony (IP-PBX features) |
√ (included) |
√ (included) |
√ (included) |
| Web based super user graphic interface |
√ |
√ |
√ |
| Web based PBX administrator interface |
√ |
√ |
√ |
| Web based end user portal |
√ |
√ |
√ |
| Call flow editor and generator |
√ |
√ |
√ |
| CDR analysis and report utilities |
√ |
√ |
√ |
| VOIP trunking (SIP origination/termination) |
√ |
√ |
√ |
| ISDN connectivity (T1, E1, BRI) |
√ |
√ |
√ |
| Analog connectivity (FXS and/or FXO) |
√ |
√ |
√ |
| Voicemail to email and online retrieving |
√ |
√ |
√ |
| Conference and Web admin portal |
√ |
√ |
√ |
| Multiple languages (English, Chinese etc) |
√ |
√ |
√ |
| DID (phone number) management |
√ |
√ |
√ |
| Graphic IVR menu editor for PBX admin |
√ |
√ |
√ |
Call routing based on date & time
(holidays and working hours) |
√ |
√ |
√ |
| Conference Bridge |
√ (optional) |
√ (optional) |
√ (optional) |
| Fax to email and online retrieval |
√ (optional) |
√ (optional) |
√ (optional) |
| Operator console |
√ (optional) |
√ (optional) |
√ (optional) |
| CRM integration |
− |
√ (optional) |
√ (optional) |
| Advanced queuing and recording |
− |
√ |
√ |
| Agent / Queue statistic and reports |
− |
√ |
√ |
Multiple Hosted Virtual PBXes:
(IP Centrex for multiple businesses) |
− |
√ (optional) |
√ (optional) |
| Virtual Call Center |
− |
− |
√ (optional) |
| High Availability (redundancy) |
√ (optional) |
√ (optional) |
√ (optional) |
| Pro-active monitoring & Backup |
√ |
√ |
√ |
Billing system : Post-pay, pre-pay,
monthly flat rate with bucket minutes |
− |
− |
√ |
| Multiple billing plans |
− |
− |
√ |
| Corporate billing (account bundling) |
− |
− |
√ |
| Calling Card application |
− |
− |
√ (optional) |
| Reseller billing |
− |
− |
√ (optional) |
| Online payments and statements |
− |
− |
√ |
| Online payments |
− |
− |
√ (optional) |
| Installation Support |
√ |
√ |
√ |
| Customization Project Management |
√ (optional) |
√ (optional) |
√ (optional) |
| Hosted in the Cloud(SAAS) |
Inter-connect with VCloud |
Inter-connect with VCloud |
√ |
